Hannong Chemicals Inc. (the “Company”) values your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.

Through this Privacy Policy, the Company explains how the personal information you provide is used and what measures are taken to protect it.

If this Privacy Policy is revised, the Company will announce the change on the website (or by a separate notice).

This policy takes effect on September 28, 2026.

1. Personal information we collect

The Company collects the following personal information for consultation and related services.

Inquiries
- Items collected: name, contact number, email, message, and similar details

2. Purpose of collection and use

The Company uses collected personal information for the following purpose.
Performing contracts for the services provided, and answering inquiries related to those services

3. Retention and use period

In principle, personal information is destroyed without delay once the purpose of collection and use has been achieved. Where retention is required by law, the Company keeps the information for the periods below.

Items retained and the basis for keeping payment records

• - Records on contracts or withdrawal of offers: 3 years
• - Records on contracts or withdrawal of offers: 5 years (Act on the Consumer Protection in Electronic Commerce)
• - Records on payment and supply of goods: 5 years (Act on the Consumer Protection in Electronic Commerce)
• - Records on consumer complaints or dispute resolution: 3 years (Act on the Consumer Protection in Electronic Commerce)

4. Destruction procedure and method

In principle, the Company destroys personal information without delay once the purpose of collection and use has been achieved. The procedure and method are as follows.

Procedure
Information entered for membership or a similar purpose is moved to a separate database (or a separate file for paper) after the purpose is achieved, stored for a certain period under internal policy and applicable law (see the retention period), and then destroyed.
Personal information moved to a separate database is not used for any purpose other than retention required by law.

Method
Personal information stored in electronic files is deleted by a technical method that makes the records irrecoverable.

5. Provision of personal information

The Company does not provide users’ personal information to third parties in principle, except in the following cases.
Where users have given prior consent, or where disclosure is required by law or requested for an investigation under the procedures and methods prescribed by law

6. Hosting and maintenance

To provide the service, the Company entrusts operation to the following specialist.

• - Trustee: 3ANY INC.
• - Entrusted work: website and system management (hosting / maintenance)

7. Rights of users and legal representatives

Users may view or correct their registered personal information at any time and may request cancellation of membership.
To view or correct personal information, use “Change personal information” (or “Edit member information”). To withdraw consent, use “Withdraw membership” and complete identity verification, after which you may view, correct, or withdraw directly.
You may also contact the privacy officer in writing, by phone, or by email, and we will act without delay.
If you request correction of an error, the information will not be used or provided until the correction is complete.
If incorrect information has already been provided to a third party, we will notify that party of the correction without delay.
Personal information cancelled or deleted at a user’s request is handled as stated in the retention period and is not viewed or used for any other purpose.
For a child under 14, the legal representative may view or correct the child’s personal information and may withdraw consent to collection.

8. Automatic collection, including cookies

The Company uses cookies, which store and retrieve your information from time to time. A cookie is a very small text file that the server operating the website sends to your browser and stores on your computer’s hard disk.

The Company uses cookies for the following purposes.

Purpose of cookies
Analyzing visit frequency and time for members and non-members, understanding interests, measuring event participation and repeat visits, and providing targeted marketing and personalized services. You may choose whether to allow cookies.
You can set your browser to allow all cookies, to ask each time a cookie is stored, or to refuse all cookies.

How to refuse cookies
In your browser options, you may allow all cookies, confirm each cookie before it is stored, or refuse all cookies.

Example
Internet Explorer: Tools at the top of the browser > Internet Options > Privacy
If you refuse cookies, some services may be difficult to provide.

9. Complaints about personal information

To protect customers’ personal information and handle related complaints, the Company designates the department and privacy officer below.

For reports or advice on other privacy infringements, you may contact the organizations below.

• - Personal Information Infringement Report Center (privacy.kisa.or.kr / 118)
• - Supreme Prosecutors’ Office, Cyber Investigation Division (www.spo.go.kr / 1301)
• - Korean National Police Agency, Cyber Bureau (police.go.kr / 182)